Education:

Michigan State University – Bachelor of Science: Physiology

Prior Experience:

Client Service Specialist: 1998-2020

  • Promote and deliver exceptional customer service to every client by leveraging extensive knowledge of products and services.
  • Responds to client requests, offering excellent support and tailored recommendations to address needs
  • Consistently maintains patient-client confidentiality

Medical Technologist: 1989 – 1998

  • Performed clinical specimen testing according to policies and procedures
  • Maintained quality control on laboratory instruments
  • Performed clinical and forensic drug screen testing

Certificates/Affiliations:

Certified Phlebotomist